Privacy Policy
Effective Date: 6/15/2025
Vegas Mobility Solutions (“Company,” “we,” “our,” or “us”) is committed to protecting the privacy of our customers, users, and visitors (“you” or “your”) who engage with our services, website, mobile communication, and promotional materials.
By booking with us, using our website (vegasmobilitysolutions.com), or communicating through phone, text, or email, you agree to the terms in this Privacy Policy, including any updates made in the future.
1.
Information We Collect
We collect the following types of personal information:
a. Information You Provide:
Full name
Email address
Phone number
Hotel name and room number
Delivery and pickup details
Payment details (collected securely via third-party processor)
Medical or mobility preferences (if provided)
b. Automatically Collected Data:
IP address and device/browser info
Site usage (via cookies and analytics)
Time and location of booking
Communication history with our team (calls, texts, emails)
2.
How We Use Your Information
We use your information to:
Confirm and manage bookings
Deliver, track, and pick up mobility equipment
Send updates via SMS, email, and phone
Provide customer support
Send surveys and request reviews
Improve our website, services, and customer experience
Send promotional offers, discounts, and new service announcements
Comply with legal obligations
3.
SMS, Email, and Call Communications (Customer Opt-In)
By booking with us or contacting us, you expressly consent (opt-in) to receive:
Order confirmations and delivery updates
Reminder texts and appointment notifications
Review requests and satisfaction surveys
Promotional messages, special offers, and seasonal deals
You may opt out at any time by replying “STOP” to text messages, clicking “unsubscribe” in emails, or contacting us directly at support@vegasmobilitysolutions.com.
4.
Sharing Your Information
We do not sell your personal information. We may share limited data only with:
Delivery staff or team members to fulfill your booking
Trusted third-party vendors (e.g., payment processors, review platforms, texting services)
Legal authorities if required by law
5.
Data Security
We take your privacy seriously and use modern security tools to:
Protect your information from unauthorized access
Secure our systems with firewalls and encrypted communication
Regularly audit our systems for vulnerabilities
However, no system is 100% secure. Use our services at your own risk.
6.
Cookies and Tracking
We use cookies and tracking tools (like Google Analytics) to:
Improve site speed and functionality
Understand visitor behavior and traffic sources
Personalize user experience
You can disable cookies in your browser settings.
7.
Children’s Privacy
Our services are not intended for anyone under 18. We do not knowingly collect information from minors.
8.
Your Rights and Choices
You have the right to:
Access, update, or delete your data
Opt out of marketing communications
Request details about how we use your data
Email us at support@vegasmobilitysolutions.com or call 725-529-9042 for any privacy concerns.
9.
Policy Updates
We may update this policy periodically. Changes will be posted on this page with a new effective date. Your continued use of our services after any updates means you accept the new terms.
10.
Contact Us
Vegas Mobility Solutions
📍 Las Vegas, Nevada
📞 725-529-9042
✉️ support@vegasmobilitysolutions.com
🌐 www.vegasmobilitysolutions.com